Privacy Policy

We collect information you provide when signing up (name, email, phone, company details), payment information processed through our payment provider, usage data (pages visited, features used), and technical data (IP address, browser type, device).

We use your data to operate and improve the platform, send transactional emails (invoices, reminders), provide customer support, and comply with legal obligations. We do not sell your data to third parties.

We share data with sub-processors necessary to operate the service (e.g., cloud hosting, payment processing, transactional email). All sub-processors are bound by data processing agreements. We do not share personal data with advertisers.

We retain account data for as long as your account is active and for up to 90 days after deletion. Anonymised usage analytics may be retained indefinitely.

Depending on your location, you may have the right to access, correct, export, or delete your personal data. Contact us at privacy@hvacai.com to exercise these rights.

We use AES-256 encryption at rest, TLS 1.3 in transit, and enforce least-privilege access controls. See our Security page for more detail.

We use essential cookies for authentication and session management. See our Cookie Policy for details.

For privacy-related questions, contact privacy@hvacai.com.